Shipping policy

We offer free shipping across our entire store for all orders placed in the UK. Orders placed will be processed within 48 hours unless there are delays with delivery companies or any other issues. Orders will be sent out via Royal Mail 2nd class post unless you opt for and pay for 1st class if this is an option. The actual delivery times may vary according to our stock availability, your delivery address, when you make your order preferences and circumstances impacting delivery by the postal service which are out of our control and cannot accept responsibility for. You will not hold us responsible for any delays, which relate to the delivery of parcels. All worldwide orders will incur a delivery charge and will be calculated at checkout. 

We reserve the right to use alternative delivery methods without prior notification. We will try and make sure that your orders reach you within 14 days of when you place the order. We do guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched as soon as possible, however there can be delays due to stock availability and delays due to busy periods. If your order does not arrive on time, please let us know via email to hello@cyraeon.com and we will deal with your query as soon as we can.